What type of training is provided to VA providers for telehealth services?

The correct choice emphasizes the importance of training VA providers on how to effectively use telehealth technology while also maintaining patient rapport during remote interactions. This training is crucial as telehealth introduces a unique dynamic where providers must establish a connection with patients without the benefit of face-to-face interaction.

Understanding the technology is vital, but just as important is the ability to communicate effectively and empathetically through a screen. Providers may need to adapt their communication style and utilize specific strategies to engage patients, reassure them, and foster trust, which are all central to successful telehealth encounters.

While there might be elements of technical training or understanding billing procedures involved in overall telehealth education, the core of effective telehealth practice lies in the ability to provide compassionate care remotely. Thus, comprehensive training that covers both technology use and interpersonal skills is essential for improving patient outcomes in a telehealth setting.