What type of follow-up support does VA Telehealth offer?

VA Telehealth provides ongoing resources and technical assistance as follow-up support, making it essential for veterans who may need continuous guidance and access to care. This type of support ensures that patients can utilize telehealth services effectively over time, addressing any questions or challenges they encounter. Continuous assistance can include troubleshooting technical issues, providing updates on services, and offering educational resources to help patients make the most of their telehealth experience.

In contrast, one-time instructions do not provide the sustained help that many veterans might require as they navigate their care. In-person visits only do not align with the essence of telehealth, which is designed to be remote and accessible. Weekend workshops might be limited in scope and frequency, thus failing to offer the comprehensive ongoing support that veterans may need throughout their care journey.