What is a primary eligibility requirement for veterans to access Telehealth services?

Enrollment in the VA healthcare system is a primary eligibility requirement for veterans to access Telehealth services because it ensures that only those who are formally recognized and registered in the system can receive services. This enrollment signifies that the veteran has met certain prerequisites for care, such as having served in the military and having the requisite documentation.

While other factors might facilitate or enhance access to Telehealth (like living in a rural area or possessing a smartphone), they do not constitute the fundamental eligibility. Active duty status is not a requirement for Telehealth services because veterans who have transitioned from active duty can still access these services through VA. Therefore, being enrolled in the VA healthcare system is crucial as it directly relates to a veteran’s eligibility and ability to utilize Telehealth services effectively.